Question 1

Can I join with no exercise experience?

Accepted Answer

Absolutely. We coach many clients who are new to exercise. We carefully teach everything from form to how to use your body, so even those who are not confident about exercise or returning after a long break can feel at ease.

Question 2

Is it okay if this is my first personal gym?

Accepted Answer

Of course. In your first trial session, we start by discussing your concerns and goals, then assess your body's condition. You then experience actual training and body care, and we explain how we would proceed. There is absolutely no pushy sales talk.

Question 3

Can I still come if I have shoulder or back concerns?

Accepted Answer

It depends on your symptoms and condition. Please consult us first via LINE or at your first trial session. As a physical therapist, the trainer checks your condition and proceeds with safety in mind. If your doctor has advised rest, or you have strong acute pain, we ask that you confirm with your physician first. Our services are not a substitute for medical diagnosis or treatment.

Question 4

What happens in the first trial session?

Accepted Answer

We first discuss your concerns and goals, then assess your posture, movement, joint mobility, and strength. You then experience training matched to your goals and body care as needed, and we explain your current condition and propose a plan going forward.

Question 5

Will I be pressured to sign up?

Accepted Answer

No. Whether to continue after your first trial is entirely up to you. Even if you do join, we never push or pressure you in any way.

Question 6

How is a physical therapist's personal gym different from a regular gym?

Accepted Answer

While typical personal gyms focus on building strength, ZEN PRIVATE GYM starts from a physical assessment by a nationally licensed physical therapist. After checking your posture, movement, joint mobility, and strength, one expert consistently provides both training (building) and body maintenance (restoring). The key difference is that we can work with attention to pain, discomfort, and past injuries.

Question 7

How do I book?

Accepted Answer

You can send your preferred dates (first and second choice) from the form on the booking page. The form accepts requests 24 hours a day, and we will get back to you once we have checked availability. You can also book via our official LINE account or by phone (we will call back if we are in a session). You are also welcome to message us on LINE just to ask questions.

Question 8

Who is this gym a good fit for?

Accepted Answer

We work with a wide range of clients: complete beginners, those aiming for weight loss or posture improvement, those with recurring shoulder or back discomfort, those returning to exercise after injury, and athletes and juniors aiming to raise performance. It also suits those whose self-guided training hasn't worked, or who feel uneasy about typical gyms because of a physical concern.

Question 9

What is the difference between training and body maintenance?

Accepted Answer

Personal training is exercise coaching aimed at strength, weight loss, fitness, and posture improvement. Body maintenance centers on care for shoulder and back discomfort, muscle and joint conditioning, and self-care coaching. The two can also be combined. If you are unsure which suits you, just ask us.

Question 10

What should I bring?

Accepted Answer

[Body maintenance course] Please bring a T-shirt and trousers that are easy to move in for care and exercise (if you come in a skirt, please bring a change of clothes). [Training courses] Please bring indoor shoes, workout wear, a drink, and a towel.

Question 11

Is there somewhere to change?

Accepted Answer

Yes, a changing space is available for you to use when you visit the gym.

Question 12

Can I bring my child?

Accepted Answer

Please consult us in advance via LINE about having your child accompany you.

Question 13

How much does it cost?

Accepted Answer

Your first visit is a 60-minute first trial session, ¥10,000. Ongoing plans include personal training (from ¥50,000 for 4 sessions/month), body maintenance (from ¥5,000 per session), and short-term intensive courses. The enrollment fee for each course is ¥5,000 (tax included), and all prices include tax. See the pricing page for details.

Question 14

What payment methods do you accept?

Accepted Answer

We accept cash and cashless payment including major credit cards.

Question 15

Can I pay per session?

Accepted Answer

Body maintenance can be used on a per-session basis. For personal training, it depends on the plan. Please contact us via LINE or the booking form for details.

Question 16

From what age can juniors use the gym?

Accepted Answer

Please contact us via LINE or the booking form. We respond individually based on the child's stage of growth and sport.

Question 17

Is parental consent required for the junior course?

Accepted Answer

Yes — parental or guardian consent is required for clients under 18. Please also ask us about accompanying your child to the first trial session.

Question 18

Is the gym wheelchair accessible?

Accepted Answer

Please consult us in advance via LINE or phone about access and support.

Question 19

Is there parking?

Accepted Answer

We do not have dedicated parking. If you come by car, please use a nearby coin-operated parking lot.

Question 20

Do you offer home visits?

Accepted Answer

Yes — we offer home-visit training and support at your home or a designated location. Service areas and fees vary by location and type of support, so please contact us via LINE or the booking form.

Frequently Asked Questions

First-time visitors

Services

Pricing & plans

Juniors & athletes

Facility & access

Home-visit service

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